Privacy policy

Right Place Cleaning respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information when you use our website or services:

  • Full name

  • Email address

  • Phone number

  • Home or business address

  • Details about your cleaning service needs

  • Payment details (if applicable)

We may also collect non-personally identifiable information such as:

  • IP address

  • Browser type

  • Time spent on our site

2. How We Collect Information

We collect personal information through:

  • Online forms (e.g., quote request, contact form)

  • Direct communication via email or phone

  • Website cookies and analytics tools

3. Why We Collect Your Information

We collect your personal data to:

  • Provide and manage cleaning services

  • Respond to enquiries and customer support

  • Send quotes and invoices

  • Improve our website and services

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Our internal staff and cleaning team

  • Third-party service providers (e.g., payment processors, IT support)

  • Government authorities if legally required

5. Data Security

We take reasonable steps to protect your personal information from:

  • Unauthorized access

  • Loss or misuse

  • Modification or disclosure

Our website uses secure encryption (SSL) for data transmission.

6. Cookies and Analytics

We use cookies and tools like Google Analytics to improve your website experience and analyze traffic. You can disable cookies in your browser settings.

7. Accessing and Updating Your Information

You have the right to access, correct, or request deletion of your personal information. Contact us at:
📧 pulkitarora6564@gmail.com
📞 +61 423 182 043